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FastGen Cloud

Terms of Service

Last updated August 17, 2026

These Terms of Service (“Terms”) govern your access to and use of the FastGen Cloud website, developer console, and application programming interface (together, the “Service”) provided by FastGen Cloud (“FastGen Cloud”, “we”, “us”). By creating an account or using the Service you agree to these Terms, our Acceptable Use Policy, Privacy Policy and Refund & Cancellation Policy, which are incorporated by reference. If you use the Service on behalf of a company, you represent that you have authority to bind it to these Terms.

1. The Service

FastGen Cloud provides an API that generates images and short videos from text prompts and input images using machine-learning models. The Service is offered to businesses and developers for lawful, safe-for-work uses such as product imagery, marketing creative, illustration, prototyping, and application features. Access during the private beta is by invitation; we may change, suspend, or discontinue any part of the Service with reasonable notice where practicable.

2. Accounts and API keys

  • You must be at least 18 years old and provide accurate account information.
  • You are responsible for all activity under your account and API keys. Keep keys confidential; revoke a key immediately if you believe it has been exposed.
  • You must not share, sell, or sub-license your account, and must not circumvent rate limits, moderation, or other technical controls.

3. Fees, prepaid balance and billing

  • The Service is prepaid. You add funds to your account balance by card; each job is charged from that balance at the rates published on our Pricing page at the time the job is submitted. Failed jobs and jobs blocked by moderation are automatically refunded to your balance.
  • Payments are processed by Stripe. By providing a payment method you authorize us (and Stripe) to charge it for the top-ups you request and, if you enable auto-recharge, for the recurring top-ups you configure until you disable it.
  • Prices are in US dollars and exclude taxes; where required we will collect applicable sales tax or VAT.
  • Refunds of unused balance are governed by our Refund & Cancellation Policy. Balances do not accrue interest and are not transferable.
  • If a payment is reversed or disputed, we may suspend the account until the matter is resolved.

4. Acceptable use and content moderation

You must comply with the Acceptable Use Policy. In summary: no sexual or adult content, no content depicting minors in any inappropriate way, no non-consensual likenesses of real people, no graphic violence, no illegal content, and no infringement of third-party rights. We screen prompts, input images and generated outputs automatically and may review flagged content manually. We may reject, delete, or refuse to deliver content that violates the policy, and may suspend or terminate accounts for violations, without refund of amounts consumed. We report apparent child sexual abuse material to the relevant authorities as required by law.

5. Your content and generated output

  • Inputs. You retain all rights to prompts and images you submit (“Inputs”). You grant us a limited license to process Inputs solely to provide the Service (including moderation and abuse prevention). You represent that you have the rights and, where applicable, consent needed to submit them.
  • Outputs. Subject to these Terms and applicable law, we assign to you all rights we may have in the images and videos generated for you (“Outputs”). You may use Outputs for any lawful purpose, including commercially. Because generative models can produce similar outputs for similar prompts, we cannot guarantee that Outputs are unique.
  • Models. Outputs are produced by open-weight models licensed under Apache-2.0 or the Fair AI Public License; you are responsible for complying with any use restrictions of those licenses that apply to your use of Outputs.
  • No training on your data. We do not use your Inputs or Outputs to train machine-learning models.
  • Retention. Inputs and Outputs are stored for the retention period configured on your account (30 days by default) and then deleted. See the Privacy Policy.

6. Service levels and availability

We aim for high availability but the Service is provided on an “as available” basis during the beta. Scheduled maintenance and capacity limits may delay jobs; jobs that cannot be completed are refunded to your balance.

7. Intellectual property

The Service, including its software, documentation, and branding, is owned by FastGen Cloud and its licensors and protected by intellectual-property laws. These Terms do not grant you any right to our trademarks or to the Service other than as expressly stated.

8. Disclaimer of warranties

THE SERVICE AND OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. GENERATED CONTENT MAY BE INACCURATE OR UNSUITABLE; YOU ARE RESPONSIBLE FOR REVIEWING OUTPUTS BEFORE USE.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, FASTGEN CLOUD WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

10. Indemnity

You will defend and indemnify FastGen Cloud against claims arising from your Inputs, your use of Outputs, or your breach of these Terms or the Acceptable Use Policy.

11. Suspension and termination

You may close your account at any time from the console or by emailing us; unused balance is refundable as described in the Refund & Cancellation Policy. We may suspend or terminate access for breach of these Terms, for suspected fraud or abuse, or where required by law. On termination your API keys stop working and stored content is deleted after the retention period.

12. Changes

We may update these Terms from time to time. Material changes will be announced on this page and, for registered accounts, by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law and disputes

These Terms are governed by the laws of the State of New York, USA, without regard to conflict-of-law rules. Disputes will be resolved in the state or federal courts located in New York County, New York, and you consent to their jurisdiction, except that either party may seek injunctive relief in any court of competent jurisdiction.

14. Contact

Questions about these Terms: support@fastgencloud.com.